1Red Terms and Conditions Australia: Key Rules in Plain English

These are the main rules that govern an account at 1Red, rewritten in plain English for readers in Australia. The contract is with TESSERA LIMITED S.R.L., and registering an account means you accept it. Last updated: 15.01.2026 (Version 4.0); the full English terms are the only binding text.

Who you are entering into an agreement with

Who can open an account

• Adults: 18 at least, or the higher age set by the law that applies to you.
• Responsibility for local law: 1Red gives no assurance that its use is legal where you live; the terms make checking this, and stopping if it is not, your sole responsibility.
• Restricted countries: Angola, Austria, Barbados, Belgium, Burkina Faso, Central African Republic, Comoros, Costa Rica, Cuba, Curaçao, Cyprus, Democratic Republic of the Congo, Dutch West Indies, Eritrea, Ethiopia, France, Germany, Greece, Haiti, Iran, Iraq, Israel, Jamaica, Jersey, Lebanon, Liberia, Libya, Mali, Myanmar, Netherlands, Nicaragua, North Korea, Pakistan, Panama, Republic of the Congo, Russia, Rwanda, Saba, Sierra Leone, Somalia, South Sudan, Spain, Statia, St. Maarten, Sudan, Syria, Uganda, Ukraine, United Kingdom, United States of America, Yemen and Zimbabwe including territories, together with FATF-blacklisted states and any jurisdiction prohibited by the Anjouan regulator; the list may change.
• One personal account: no more than one per player.
• Not eligible: 1Red employees, their relatives and anyone self-excluded.

Your account: your responsibilities

• Correct details: the account must be in your legal name, and changes must be reported.
• Private use: no commercial use and no playing for someone else.
• No transfer: the account, its funds and related rights cannot be sold, gifted or pledged.
• Login secrecy: protecting credentials is on you; 2FA is offered.
• Taxes: any tax due on winnings under your local law is your responsibility.

Identity verification

1Red may at any time request proof of identity, age, address or source of funds, and a full check is mandatory before a withdrawal. Requested documents are due within 30 calendar days; if they are not provided, the account is blocked from transactions until they are.

Withdrawals may be held during verification, with processing time counted from the date the documents are verified. Forged or fraudulent documents can lead to deposits and winnings being confiscated.

Deposits and withdrawals

• Payments in your own name only: third-party deposits may be refunded to the payer and winnings frozen.
• AUD limits: deposits from A$30; withdrawals from A$45 to A$15,000 per transaction, plus daily, weekly and monthly caps based on deposit history.
• Deposit turnover: each deposit must be wagered three times before withdrawal, otherwise processing costs may be charged.
• Payout route: funds may be sent by a different method, and card deposits may be refunded to the card first.
• Large wins: above the equivalent of €30,000 they may be paid in monthly instalments; progressive jackpots are paid in full.
• Chargebacks: not permitted on legitimate deposits.

Details are on our payments page.

Bonuses and promotions

Bonuses are voluntary and governed by their own conditions on the Promotions page, which take priority over the general terms where they conflict. A player may decline or cancel a bonus at any time; cancelling voids the bonus and its winnings while real funds remain.

General limits apply: one bonus at a time, a maximum stake during wagering (A$7.50 unless stated otherwise), completion of wagering before withdrawal of bonus winnings, and one bonus per person, household, device and payment method. Bonus abuse can result in cancelled winnings and a ban from future offers. See our bonuses page.

Bets, games and errors

• Game rules: by playing you confirm you know them; they are available in each game.
• Erroneous bets or payments: may be cancelled or re-settled at the correct terms.
• Credits in error: bonuses or winnings credited by mistake are deducted.
• Disagreements: the game server's record prevails over the screen.

What is not allowed

• Multiple accounts: including those created for repeated bonuses.
• Collusion and exploits: working with other players, abusing bugs, or using scripts and third-party software.
• Low-risk roulette: equal stakes on black and red.
• Chargebacks and other people's payment methods.
• Masking location: encrypted connections used to hide access from a restricted country.
• Commercial play: using the account for profit-making activity or for others.

Breaches may lead to suspension and the confiscation of related funds and winnings.

Suspending and closing an account

Accounts can be suspended for missing documents, suspected fraud or duplicates, and duplicates opened for an unfair purpose are closed permanently. Players with blocked accounts can ask support about options and the payout of any remaining balance, which is released unless legal or factual grounds prevent it.

Both sides may close an account at any time. An account without a login for more than 180 days becomes dormant after 30 days' notice and may be charged a monthly fee of 10 USD, or the AUD equivalent, while its balance is positive.

Responsible gambling

Self-exclusion for a set period or permanently is requested by e-mail to [email protected]. During it, deposits, play, promotions and withdrawals are unavailable until reactivation, and a permanent exclusion can only be revoked after a 7-day cooling-off period. See our responsible gambling page.

Complaints and disputes

Complaints are e-mailed to [email protected] under the subject "Complaint" with your details, a description and the dates. 1Red acknowledges them within 24 hours, handles them in English and provides a written outcome within 8 weeks. See our contact page.

Our liability

The service is provided for entertainment and "as is"; gambling can result in losing money. 1Red is not liable for gambling losses, for problems with your equipment or connection, or for technical faults that interrupt games.

1Red is not a financial institution: no interest is paid on balances, no exchange services are offered, and blockchain transactions cannot be reversed once confirmed.

Governing law and changes to these terms

The terms are governed by the laws of Costa Rica, whose courts have exclusive jurisdiction. 1Red may change the terms at any time, with changes effective on publication and significant ones notified by e-mail or on the website where possible. Personal data is covered by our privacy policy.